1. Acceptance of these terms
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, do not use the website. These terms apply to website use and repair inquiries; a specific workshop service may involve additional scope, estimate, timing or parts information communicated during intake.
2. Website operator
The website is operated by Oravessalienne Cycle Services Inc., located at 1185 Wellington Street West, Ottawa, ON K1Y 2Z6, Canada. General contact: info@oravessalienne.com and +1 613-555-0186.
3. Permitted use
You may use the website to learn about bicycle repair services, review workshop information, contact the business and submit a repair request. You must not interfere with website operation, attempt unauthorized access, submit malicious code, misuse forms, impersonate another person, or use the website in a way that violates applicable law.
4. Repair requests are not automatic appointments
Submitting the website form records the information provided but does not by itself guarantee a workshop appointment, completion date, final repair scope or parts availability. A service arrangement is confirmed only when the workshop accepts the bicycle or otherwise confirms the relevant service details.
5. Estimates and changes in scope
Information shown on the website is general. The condition of a bicycle can reveal issues that are not visible before inspection. Where additional work is reasonably required beyond an agreed scope, we may seek approval before proceeding, except where a different arrangement has been expressly agreed.
6. Customer-provided information
You are responsible for providing accurate contact details and a reasonably accurate description of the bicycle and known problem. The workshop may rely on this information when preparing intake, but the physical inspection remains the basis for service recommendations.
7. Parts and compatibility
Parts availability and compatibility vary by bicycle design, component generation and condition. Website descriptions do not guarantee that a specific part is suitable or available for every bicycle. Compatibility is assessed when the relevant bicycle and components can be identified.
8. Pickup and property
Customers are responsible for collecting bicycles within the timeframe communicated after service completion. Any special arrangements concerning extended storage, abandoned property or transfer of possession will be handled according to applicable law and any specific notice provided by the workshop.
9. Website content
We aim to keep service descriptions, hours and contact information useful and current. Website content may nevertheless contain typographical errors, outdated details or general statements that do not apply to every bicycle. We may correct or update content without prior notice.
10. Intellectual property
Unless otherwise indicated, the website text, layout, branding and original interface elements are owned by or licensed to the operator and are protected by applicable intellectual property laws. You may view and use the website for personal informational purposes but may not reproduce substantial parts for commercial redistribution without permission.
11. User submissions
When you submit a repair description or other message, you confirm that you have the right to provide that information and that it is not unlawful, abusive, deceptive or technically harmful. We may disregard or remove submissions that are unrelated to legitimate workshop inquiries or that threaten website integrity.
12. Availability of the website
We may modify, suspend or discontinue website functions for maintenance, security, updates or operational reasons. We do not guarantee uninterrupted access, and temporary unavailability does not alter any separately confirmed workshop arrangement.
13. Limitation relating to website information
The website provides general service information and a way to start an inquiry. Mechanical conclusions about a particular bicycle require inspection. To the extent permitted by law, the operator is not responsible for loss resulting solely from reliance on incomplete general website descriptions where a physical inspection would be necessary to identify the actual condition.
14. Liability that cannot be excluded
Nothing in these terms excludes or limits any right, remedy, warranty, condition or liability that cannot lawfully be excluded or limited under applicable consumer protection or other mandatory law.
15. Privacy
Personal information submitted through the website is handled as described in the Privacy Policy. The Cookie Policy describes the website’s approach to cookies and similar storage technologies.
16. Third-party services
The website does not currently use third-party advertising or analytics services as part of its core visitor experience. If third-party services are added in the future, applicable legal notices and privacy information may be updated to describe their role and any relevant user choices.
17. Changes to these terms
We may revise these terms to reflect changes to the website, workshop processes or applicable requirements. The version displayed on this page applies from the stated update date unless a different effective date is expressly provided.
18. Governing law and jurisdiction
These terms are governed by the laws applicable in Ontario and the federal laws of Canada that apply there, subject to any mandatory consumer rights or jurisdiction rules that cannot be varied by agreement. Disputes may be brought before a court or tribunal with lawful jurisdiction.
19. Severability
If a provision of these terms is held invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law. An invalid provision will be interpreted as narrowly as necessary to preserve the lawful intent where possible.
20. Contact
Questions about these terms may be directed to Oravessalienne Cycle Services Inc., 1185 Wellington Street West, Ottawa, ON K1Y 2Z6, Canada, info@oravessalienne.com, +1 613-555-0186.